Sales Policy

Effective Date: February 26, 2025

At Findoptopis, we are committed to providing a seamless and enjoyable shopping experience. This Sales Policy outlines the terms and conditions for purchasing products from our website https://goxali.xyz/. By placing an order with us, you agree to comply with the following policies.

1. Order Processing

All orders are processed within 1-3 business days after payment is received. Orders placed on weekends or public holidays will be processed on the next business day. Customers will receive a confirmation email with order details and tracking information once the package has been shipped.

If there are any issues with processing your order (such as out-of-stock items or payment verification problems), our customer support team will contact you promptly.

2. Pricing and Promotions

All product prices are listed in USD and are subject to change without prior notice. We strive to ensure accurate pricing, but in the event of an error, we reserve the right to correct pricing before fulfilling the order.

Findoptopis offers seasonal promotions, discount codes, and flash sales. Promotional prices are valid only during the specified period and cannot be applied to past orders. Customers are encouraged to subscribe to our newsletter and follow our social media channels to stay updated on the latest deals.

3. Payment Methods

We accept the following secure payment methods:

  • Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Apple Pay & Google Pay
  • Buy Now, Pay Later options (if available)

All payments are processed securely, and we do not store credit card information. Orders will only be processed once the payment is successfully verified.

4. Shipping and Delivery

Findoptopis offers domestic and international shipping with reliable courier partners. Shipping rates and estimated delivery times are calculated at checkout based on your location.

  • Standard Shipping: 5-7 business days (within the U.S.)
  • Express Shipping: 2-4 business days (within the U.S.)
  • International Shipping: 7-14 business days (depending on the destination)

Shipping times are estimated and may vary due to factors such as customs clearance, weather conditions, or unforeseen delays. Customers will receive a tracking number to monitor their shipments.

5. Order Modifications and Cancellations

Customers can request order modifications or cancellations within 24 hours of placing an order, provided that the order has not yet been shipped. Once the order has been dispatched, modifications and cancellations will not be possible.

If you need to make changes, please contact our support team as soon as possible.

6. Returns, Exchanges, and Refunds

We offer a 14-day return and exchange policy for eligible items. Products must be in unused condition, with tags attached, and in original packaging. Customers are responsible for return shipping costs unless the item received was defective or incorrect.

Refunds will be issued to the original payment method within 7-10 business days after the return is processed. For more details, please refer to our Refund and Return Policy.

7. Product Availability

All products are subject to availability, and we make every effort to keep our inventory updated. If an item becomes out of stock after an order is placed, we will notify the customer and offer an alternative option or a full refund.

8. Customer Responsibilities

Customers are responsible for providing accurate billing and shipping information. Findoptopis is not liable for orders shipped to incorrect addresses provided at checkout. If an order is returned due to an incorrect address, the customer may need to cover reshipment costs.

By shopping with us, you agree to comply with local laws and regulations regarding product purchases and shipping restrictions.

9. Fraud Prevention

To protect our customers and prevent fraud, we may require additional verification for high-value orders or suspicious transactions. If verification is needed, our team will contact the customer via email or phone. Orders that cannot be verified may be canceled and refunded.

10. Customer Support

For assistance with orders, payments, shipping, or any other inquiries, please reach out to our customer service team:

📞 Phone: 253-759-8086
📩 Email: info@goxali.xyz
🌐 Website: https://goxali.xyz/

Thank you for choosing Findoptopis! We appreciate your support and look forward to providing you with a premium shopping experience.